AI review generated imageAppian has integrated generative AI into its platform to democratize AI development through low-code design options. The AI Skill Designer allows developers to create custom Machine Learning (ML) models tailored for specific business use cases without requiring extensive data science skills. The initial release focuses on automating email communication, document classification, and extraction.

The AI capabilities offered by Appian include automated email interpretation and classification, enabling efficient handling of customer inquiries and requests. The platform also excels in document classification, identifying and extracting information from various document types, reducing manual data entry and ensuring accuracy. Appian’s integration of generative AI and natural language processing empowers developers to build AI-empowered applications faster and more efficiently, custom-aligned to their organisation’s data types and use cases.

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